Eltham Palace

Reinterpreting an art deco and medieval palace.

As part of a major re-interpretation project at Eltham Palace, ATS were asked to join the client and design team to develop an immersive multimedia guide tour for a range of audiences. ATS saw this as an opportunity to use the highest level of design and production expertise, to deliver a cohesive well balanced solution between technology, media and physical interpretation in the space.

Visitors watch a re-enactment film, which presents the story of Eltham Palace. The multimedia guide (available free to all visitors) is then used to continue the story with multi-layered interpretation, including a mix of expert interviews, interactive games and augmented reality. The multimedia guide includes filmed characters as featured in the main film, all shot on location at Eltham Place, providing a high quality immersive experience throughout.

There is a specific family and adult tour for the house and the garden as well as a multi-access solution, including a British Sign Language tour and Audio Described tour for the blind and partially sighted. More recently additional foreign language versions have been produced.

The project won an AHI award for interpretation and was highly commended at the Museums and Heritage Awards, ​watch a short presentation on the project – Click here to watch.