Digital interpretation comes in a bewildering array of forms. It also has a confusing number of names; multimedia, interactive or even mobile interpretation. Put simply, digital interpretation allows museums, heritage sites and visitor attractions to embrace new technologies and innovative approaches toRead More
We are delighted to be back at the Museums and Heritage Show in Olympia on Wednesday 10th and Thursday 11th May and we’d love to see you there – register for your free pass using our exclusive link. Not only will weRead More
The theme of this year’s International Museum Day is ‘The Future of Museums: Recover and Reimagine’. This got us thinking about some of the innovative solutions we’ve been working on recently in response to the COVID-19 pandemic. It seems fitting that yesterdayRead More
We love a challenge at ATS. So, when global safety equipment firm Survitec asked us to create a virtual museum to celebrate their 100th anniversary, we jumped at the chance. Survitec are marking their centenary year under the theme of ‘ARead More
At ATS, creating powerful stories through great content is central to what we do. But a close second to this is choosing the right technology for the job – helping clients identify which solution will ensure the maximum reach for their audiences.Read More
Preparing to welcome visitors over the Christmas period is always a busy time – but 2020 has brought its own unique and unexpected challenges. Join us, as we catch up with Faye Kelly of Hever Castle to learn about the changes theyRead More
The pandemic has inspired many trends, but one of the most notable for our sector has been the increase in the number of attractions and cultural sites investing in an off-site digital experience. From 3D virtual tours to video walk-throughs, we’ve beenRead More
A presentation from the Connecting Culture 2020 Virtual Conference. Spencer Clark along with Anne Fletcher, Director of Interpretation and Louise Wainwright, Senior Producer were invited to share their experience and advice on how to create effective digital engagement and world class on-siteRead More
With audiences to cultural and heritage attractions becoming increasingly younger and domestic, it has been revealed that 88% of attractions believe technology will play a more central role in their visitor experience offering. A poll of 110 visitor experience professionals from across the UK & Ireland found that the majorityRead More
How do you create an environment for visitors that is both an enjoyable experience and one that is Covid-safe? This is the challenge that organisations of all sizes have wrestled with in recent months. We caught up with three leading attractions andRead More
With visitors beginning to return to cultural sites and visitor attractions, how they behave on-site in a post-Covid world has been followed with great interest. With many attractions offering a downloadable app version of their audio or multimedia tour, a question markRead More
As visitor attractions across Ireland begin to reopen their doors to the public, it has been revealed that almost two thirds are making changes on-site to accommodate a younger, domestic audience. The poll of visitor experience professionals from tourist attractions and heritageRead More
As the world went into lockdown, online searches for digital tours of cultural and heritage sites rocketed. Earlier this week ATS Heritage’s Spencer Clark discussed the phenomenon on Turkish national broadcaster TRT and offered advice to visitor attractions on how a digitalRead More
Culture and tourism professionals revealed this week that they have not received sufficient guidance on how to safely reopen to visitors after lockdown. The poll of 154 professionals from tourist attractions and heritage sites found that 71% were not satisfied that theyRead More
With social distancing likely to be in place as attractions and institutions prepare to open their doors, many are considering how best to maximise the number of potential visitors, while at all times observing social distance guidelines. Signage, staff and volunteers willRead More
As our sector adapts to the challenges of lock down, the Old Royal Naval College, part of Maritime Greenwich UNESCO World Heritage Site, wanted to bring the magic of the Painted Hall into the homes of its audiences. ATS were appointed toRead More
With holiday and leisure plans on hold for the foreseeable future, it’s little wonder that Google saw a 100% spike in searches for virtual cultural experiences in the month of March with visitors looking to connect and engage with cultural sites from home. But what makesRead More
Kenya Children Centres provide food, shelter, healthcare and education to vulnerable children and their families. It has the facility to house and support children who have seen and sadly been through experiences no child should have, within their managed residential facilities inRead More
V&A Dundee offered the perfect setting to hold our new workshop on how to ‘Unlock your best visitor experience’. A series of sessions explored why high-quality visitor experiences are increasingly important, how to begin designing the right experience, and how to attractRead More
We are delighted to be holding a one day workshop jam packed with practical advice and sector specific experiences. Our aim is for attendees to gain a clearer understanding of the way digital interpretation can enhance your visitor experience, how to developRead More
ATS Heritage is celebrating its 25th birthday in November this year. With the advances in technology and the changing face of how to deliver the best visitor experience, we interviewed founder and MD, Mike Howie to gain his insight into the futureRead More
The prediction that ‘the smartphone would kill the audio guide’ has simply not materialised – instead, the pioneering British company ATS Heritage has focused on addressing the most common problems heritage sites and museums face, and successfully reimagined the on-site audio andRead More
Anne Fletcher, Director of Interpretation – ATS Heritage and Sutherland Forsyth, Learning Curator – Palace of Holyroodhouse, Royal Collection Trust will discuss how they have taken Britain’s royal heritage into the 21st century. Over the past 3 years Royal Collection Trust has partnered with theRead More
English Medieval castles are a wonder to be enjoyed by many. Orford Castle is one of these wonders, situated in the village of Orford in Suffolk, it offers its visitors an opportunity to step back in time. Orford Castle were using aRead More
The last 6 years has seen Bletchley Park, the infamous top secret home of the Codebreakers, become one the UK’s top visitor attractions. ATS has been working with Bletchley from the early days, providing an on-site visitor led storytelling experience with multimediaRead More
We are delighted to announce that we have been chosen to deliver a new multimedia guide tour of Canterbury Cathedral, Mother Church of the worldwide Anglican Communion and part of a World Heritage Site. This iconic site, although a top tourist attraction,Read More
ATS has been appointed by the South Downs National Park (SDNP) to create a series of inspirational stories that are told in the landscape that inspired them. We have seen many outdoor trail apps over the years, with varying degrees of qualityRead More
The Sandringham Estate, the Norfolk retreat of HM The Queen, has recently appointed ATS Heritage to develop a new multi-media guide tour for visitors. Adding to our regal portfolio of clients including Buckingham Palace, Balmoral Castle, Windsor Castle and Palace of Holyroodhouse,Read More
The Painted Hall, often described as the ‘Sistine Chapel of the UK’, is the greatest example of decorative mural painting in Britain. ATS Heritage, leaders in creating high quality audio and multimedia tour experiences, has been appointed by the Old Royal NavalRead More
In 2017 Westbury Manor was completed refurbished to create a vibrant cultural venue in the heart of Fareham. ATS Heritage created a series of tablet kiosks with interactive content allowing visitors to explore the collections and archives. Cerian Gale, Community Museum ManagerRead More
Due to phenomenal public demand, Elvis Presley, the King of Rock ‘n’ roll, returned to the O2 with a new exhibition, Elvis On Tour with audio guides provided by ATS Heritage. 2017 also saw the world premiere of the first ever official exhibition about iconic superstar and legendary performerRead More
ATS Heritage, leader in multimedia tours for Heritage and Cultural sites, is excited to announce Anne Fletcher will join the team as ‘Director of Interpretation & Partnerships’. With this new appointment ATS will be able to strengthen its interpretative offer, through interpretiveRead More
Translating Rugby for the world The World Rugby Hall of Fame opened to the public on Friday 18 November at Rugby Art Gallery and Museum. Located in Rugby town, where the story of the game began 200 years ago, this new visitor experience willRead More
Finding the balance of high tech and low tech interpretation is a common challenge across Museums and Heritage sites. It’s a highly creative process, exploring ideas and concepts that will engage audiences and deliver a memorable visitor experience. We introduced the ElthamRead More
Increasingly heritage sites are commissioning digital offers for families and ATS has worked on a variety of successful projects aimed at this audience. For example, this year we worked at Eltham Palace (London) alongside Edinburgh-based designers Bright 3D to come up withRead More
Is now the time to go all in on a BYOD (Bring Your Own Device) offer? Virtually every visitor has a mobile device in their pocket, so when cultural sites are considering an audio or multimedia guide we’re often asked whetherRead More
This September ATS will be launching a brand new multimedia guide at London’s iconic St Paul’s Cathedral. The guide will be accessible to blind/partially sighted visitors, Deaf visitors and translated into a range of languages as well as specific tours for families andRead More
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