'Best Practice' Category Archives

Blog posts

26th November 2020

Welcoming visitors this Christmas!

Preparing to welcome visitors over the Christmas period is always a busy time – but 2020 has brought its own unique and unexpected challenges. Join us, as we catch up with Faye Kelly of Hever Castle to learn about the changes theyRead More

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Blog posts

16th October 2020

Connecting Culture 2020

A presentation from the Connecting Culture 2020 Virtual Conference. Spencer Clark along with Anne Fletcher, Director of Interpretation and Louise Wainwright, Senior Producer were invited to share their experience and advice on how to create effective digital engagement and world class on-siteRead More

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Blog posts

11th June 2020

Effectively Managing Visitor Dwell Time

With social distancing likely to be in place as attractions and institutions prepare to open their doors, many are considering how best to maximise the number of potential visitors, while at all times observing social distance guidelines. Signage, staff and volunteers willRead More

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Blog posts

12th December 2019

How to unlock your #Best VX

V&A Dundee offered the perfect setting to hold our new workshop on how to ‘Unlock your best visitor experience’.  A series of sessions explored why high-quality visitor experiences are increasingly important, how to begin designing the right experience, and how to attractRead More

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Civil War Gallery

Blog posts

14th December 2018

New handsets for Audio Described tour

ATS were asked to provide audio guide handsets for the National Civil War Centre in Newark. The centre currently has several trails to share with their visitors, these range from their Augmented Reality Trail using smartphones and devices, to a more handsRead More

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Eltham Palace Dancers

Blog posts

20th January 2016

Re-interpreting Eltham Palace wins AHI Award

The anticipation of being shortlisted for an AHI award for our work at Eltham Palace finally came to a nail biting end, with this innovative project coming away with the ‘Association for Heritage Interpretation Discover Award’ for the ‘Museums and historic properties/sites’ category.Read More

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Blog posts

16th October 2014

Hot Topics from Museums Association 2014

Hot topics on digital interpretation & visitor experiences What an exciting few days we had in Cardiff celebrating 125 years of the Museums Association. Energetic visitors to our stand shared project ideas and explored innovative ways to improve visitor engagement. So we thought we’d share some ‘hotRead More

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